OC White Papers

(View All Report Types)
Top Unified Communications Trends for Midsize Businesses
sponsored by Cisco
WHITE PAPER: This insightful white paper summarizes research from Forrester regarding current usage trends and perceptions of unified communications among midsize organizations around the world.
Posted: 01 Apr 2014 | Published: 31 Jan 2014

Cisco

Getting Mobile Collaboration Right
sponsored by Avaya
WHITE PAPER: This valuable guide offers information and advice to help you prepare and build an intelligent mobile collaboration strategy.
Posted: 19 Jun 2013 | Published: 19 Jun 2013

Avaya

The Great Debate: One Integrated Business System VS. Siloed Applications
sponsored by NetSuite
WHITE PAPER: This resource explores the challenges of siloed software applications, and describes how an integrated business system can give you the power to conquer operational inefficiency and support business growth.
Posted: 13 Feb 2014 | Published: 31 Dec 2013

NetSuite

Top Ten IT Systems Management Pain Points
sponsored by Kaseya
WHITE PAPER: Managing the IT infrastructure for small and mid-sizedcompanies is a thankless job. People just don’tunderstand the expertise, time and patience required.Kaseya presents the top ten IT management pain pointsand our solution for making your life easier.
Posted: 12 Apr 2011 | Published: 12 Apr 2011

Kaseya

The New World of IP Multicasting
sponsored by Avaya
WHITE PAPER: This resource examines the complexity of IP multicasting and an approach to overcome these limitations – delivering new levels of performance, scalability and resiliency to IP multicasting.
Posted: 09 Sep 2013 | Published: 30 Apr 2013

Avaya

Top Ten Considerations When Evaluating Unified Communications Solutions: Learn the top solution differentiators to look for before deciding.
sponsored by Cisco Systems, Inc.
WHITE PAPER: Businesses of all sizes are taking advantage of the rapid advancements in unified communications.   Now you can download a Cisco white paper to help make the best unified communications decisions. The paper breaks down ten areas you should consider when evaluating an upgrade of unified communications solutions.
Posted: 26 May 2011 | Published: 26 May 2011

Cisco Systems, Inc.

A Total-Cost-of-Ownership Comparison for Unified Communications and Collaboration
sponsored by Cisco
WHITE PAPER: This guide compares the total-cost-of-ownership of various unified communications and collaboration platforms and explains how collaboration is critical to the success of the modern business.
Posted: 14 Apr 2014 | Published: 30 Sep 2013

Cisco

The Role of Session Manager in Applying Features to Calls via Sequenced Applications, Part 1
sponsored by Global Knowledge
WHITE PAPER: Access this exclusive paper to find out how the Communication Manager, once defined as an Entity within the Avaya Aura Session Manager, can be configured as a feature server within a sequenced application.
Posted: 17 Dec 2013 | Published: 17 Dec 2013

Global Knowledge

Cloud rEvolution: A Workbook for Cloud Computing in the Enterprise
sponsored by CSC
WHITE PAPER: This white paper will get you up to speed on all aspects of cloud computing. It will help you examine cloud opportunities, review potential issues, and consider where and how specific information should be processed in your organization. Check out this white paper to learn more.
Posted: 17 Nov 2010 | Published: 17 Nov 2011

CSC

IBM Tivoli Service Request Manager White Paper
sponsored by IBM
WHITE PAPER: This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper.
Posted: 22 Oct 2010 | Published: 15 Jan 2010

IBM