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Learn how you can improve the efficiency and productivity of nurses providing patient care, as well as how they work with each other, physicians and other staff. This allows professionals to spend more time providing “hands-on” care to patients, and less time on coordination of that care.
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See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
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Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity.
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As DevOps teams work with an unprecedented volume of data, effective end-to-end monitoring is a key capability for any DevOps initiative. Here, explore the 11 required monitoring platform capabilities for enterprise DevOps teams. Download it here.
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HR and business leaders must adapt to the changing landscape and invest in modern approaches and technology to foster sustainable and systematic employee development. This paper explores four key trends that can help future-proof your workforce.
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Today’s workforce scenario has quickly exposed ugly IT processes. Fortunately, a lot of these challenges can be solved by combining ITSM and ITOM practices. Dive into this guide to learn the three pros of harnessing a combined ITSM and ITOM platform.
