EZINE:
Klarna has not only grown into a well-known Swedish fintech brand, but former staff have gone on to create some of the Nordic region's new startup ventures. Find out more about the so-called 'Klarna academy'. Also read in this issue why growing tech companies in Stockholm say the city's startup environment needs to diversify more.
WHITE PAPER:
In the Global Knowledge/TechRepublic 2010 Salary Survey, conducted at that end of last year, one of the questions put to respondents was "What skill set will your company be looking to add in 2010?" Here's the complete list, with the No. 1 skill listed being in the highest demand.
WHITE PAPER:
An organization is only as successful as the people who run the Service Desk. Check out this white paper and explore key ways you can recognize the right people to help build your Service Desk team.
PRESS RELEASE:
AMD was named to CRN's 2011 Partner Programs Guide for its AMD Fusion Partner Program (FPP). CRN's Partner Programs Guide recognizes vendors with robust partner programs or products that provide the best possible partnering elements for channel success.
RESOURCE CENTER:
Attending one of the jam-packed IBM developerWorks Live! briefings will shorten your learning curve, and improve the quality and results of your most difficult software projects. Keep up-to-speed on the latest trends in the industry by signing up now for some of the most powerful briefings.
WHITE PAPER:
This white paper discusses the technology that can be deployed to extend talent management practices across the enterprise with a focus on leadership positions.
CASE STUDY:
Download this case study to discover how a company transitioned to a service-oriented organization in a timely and cost-effective manner by implementing HP education, software tools and ITSM services.
EGUIDE:
In this expert tip, find out which certification programs are getting overhauled, including those focused on individual call center managers and agents, such as the program from ICMI, and the costs associated with these certifications.